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Monday, July 27, 2015

Are people just lazy?

The story of the fill in mail lady reminds me of the pizza place we use. Like the mail lady who only has to deliver the mail and can't seem to manage that, the pizza place only has to take pizza orders and they can't handle that.

We have pizza night at my parents' house every week. We order pizza from the same place every week and the order is exactly the same every week. The only change is the amount of pizzas, sometimes there is more, sometimes there is less.

Every time we order, it's a project. The person on the other end cannot get the order straight. Their job is to take pizza orders and deliver them. That's it. But they can't manage to do it smoothly.

It reminds me of the Seinfeld episode where the car rental company can't keep the reservation. Jerry explains to the girl behind the counter, "You know how to take the reservation, you just don't know how to hold the reservation!" You can see that scene here.


How simple is it to deliver the mail and do nothing else or to take down a pizza order from people who call in the orders or to hold a car reservation? Actually, I've had this experience with Enterprise right here on US1. I've called to make a reservation and they have taken the reservation, but they tell me not to come until I call first the next day. When I do call, they tell me to call back because they don't have any cars available. In other words, they can't keep a reservation either.

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4 Comments:

Anonymous Anonymous said...

The only trick I know that resolves any and all issues such as you mentioned herein, including rude drivers, red lights constantly changing just as you arrive at some traffic signal, cold coffee, ham & eggs IS, relax, don't allow the situation to produce a chemical reaction in your body - - - - that's right, 1st you must allow the stress to create a chemical reaction which turns on your stressors - - - - Research stressor chemicals in the human body and after that it really gets simple not to allow them to take hold! These folks you've referred probably aren't lazy, I mean, who want's to take pizza orders or deliver pizza's, it's a job, not a career. Jobie Steppe

July 27, 2015 1:02 PM  
Anonymous Anonymous said...

Job or career - doesn't matter. Do it right or don't do it at all.

July 27, 2015 1:44 PM  
Anonymous Anonymous said...

Why continue ordering pizza from the same spot that can't seem to take your order, week after week? Either take your business somewhere else, or if you are addicted to this particular pizza (which I can understand), talk to the owner/manager and try to improve the process.

July 27, 2015 4:31 PM  
Anonymous Anonymous said...

Anon 1:44, "Job or career - doesn't matter"!?
U don't know, understand, appreciate such a distinction! "Do it right or don't do it at all". Hey DUDE, that is what they are doing "don't do it at all" HELLO! And they still get paid! HELLO

July 27, 2015 4:56 PM  

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