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Wednesday, June 06, 2012

Lots of questions asked at BID marketing meeting

Eduardo del Rivero, left, of Jaguar, part of Marketing
Committee, with Carl Templer, new BID Director
I went to the BID (Business Improvement District) Marketing meeting yesterday, I hadn't been for quite a while. There's a new BID Director, Carl Templer, from Milwaukee, and I liked him the minute I met him earlier in the day, so I wanted to sit in on the meeting and I'm glad I did. From what I see, there are going to be some changes for the better at the BID and in the Grove.

Carl's first point was to state that basically the BID has no mission statement or vision. He asked, "What is the strategic plan?"

A large part of the meeting was about the Marketing Budget for the year. The budget was cut, and many events will have to go without funding or get less funding if this isn't rectified. The Marketing Committee wants to go back to the BID Finance Committee and ask for more money. They feel they need it to market the village, especially through events which always brings a lot of people into town. I always wondered why events cannot just support themselves without always running to the BID for funds, but that's another story.

It appears that money can be saved by not paying for an extra Social Media person (there's one already) and it also turns out that the administration costs went up; there is even money in that budget for another person to work in the BID office, but when Peggy Quattro, Marketing Manager of CocoWalk, who is on the BID Marketing Committee, asked about that, she was ignored, which seemed out of character for the Marketing Committee, which seemed quite open and upfront about everything. I was curious about that, too. What is the extra money for? Who is getting that as an administrator?

Peggy was not shy about saying, "Maybe if we cut back on flower baskets, we can put it into marketing!" I had to laugh and agree.


A large chunk of BID money is going toward co-op advertising, about $140,000 worth, I figure, per season. There are 28 businesses involved and each is getting $5000 from the BID, which is again, per season! So for summer alone, that is $140,000!


Peggy also brought up the fact that most of the advertisers in the co-op program advertise anyway, so why is the BID supplementing them, that money, she suggested, should go into other advertising concepts, like maybe in national publications, which is not being done now.

Lots of intelligent conversation happened around that table yesterday, and it was open and all inclusive, as the audience was made part of the process, and I see good things coming from this.

Afterthought: As Peggy mentions in the comments below, the question about the salary for the extra administrative person was brought up because the money was coming directly from the marketing budget.

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7 Comments:

Blogger MPeggyQ said...

Thanks for attending, Tom. My question regarding the 3rd admin person was, why is a large portion of that salary taken from the Marketing budget? Hopefully the new executive director will provide the answer.

June 06, 2012 8:21 AM  
Blogger Matt Herzberger said...

Tom regarding the national advertising, it is really expensive to do national media buys. At this point I think we need to win back the at-large Miami community before we worry about the national market

June 06, 2012 9:31 AM  
Blogger Tom Falco said...

Matt, all that money could go into the GMCVB (Greater Miami Convention & Visitors Bureau) war chest and do wonders to promote the Grove to the rest of the world. As of now, the Grove does not associate itself with GMCVB and it should. That would put the Coconut Grove name and ads in publications all over the world.

June 06, 2012 12:04 PM  
Anonymous Alfest said...

What would we be promoting to the rest of the world? "Come see our empty store fronts" . "Over here is where the playhouse used to be". "We call this area Cocowalk, it used to have lots do do in there". Promote business!! Our business village is dying and the powers that be don't seem to care!

June 07, 2012 9:24 AM  
Blogger Brian Breslin said...

I for one am very excited to see the BID reorganize itself and start moving forward. Now I don't know much about what the BID did before, and what their plans are for the future. However if there is more transparency going forward, that's always a good thing.

So they had a social media person full time? What did they do?

June 07, 2012 12:17 PM  
Blogger irina patterson said...

You can build a mufti-million storefront business with the help of the internet today.

What we need is to teach storefront owners and BID management is how to maximize their resources with the help of the internet.

Find the people that posses the skills on how to leverage the Internet to promote neighborhoods and store-fronts, hire them to guide BID and store-front owners step by step.

There are so much you can do now to promote your neighborhood and an individual store front locally and globally too...

June 08, 2012 4:01 PM  
Anonymous katie d said...

perhaps a workshop should be given to property owners on how to keep tenants. with a recession, rents need to be appropriate to encourage occupancy. from what i hear, rents are outrageous.

June 09, 2012 3:06 PM  

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