Selfish morons work at the Grove Post Office
Is there anyone competent at the Coconut Grove Post Office? Is there anyone polite?
I mean, I know many of you have your regulars there who are nice to you, but when you use the post office as little as possible, like most of us do, we are treated like garbage by the staff, since they don't know us. I honestly don't know why anyone would be there often when there is email, online bill pay, fax, text messaging, UPS and FedEx and the great UPS store just a block away, where Jeff and his staff will treat you like family.
The dolts at the post office counter are rude and surly, they never want to work or help. None of them. The managers are the worst, they are totally lazy and the whole system is broken. They refuse to speak with you when asked, they hide in the back, hoping you will go away.
Our mail carrier is selfish and incompetent and we did have one named Lisa, who was taken from us. She was the only person in the whole system with brains and compassion. Now she bypasses our neighborhood and we have to deal with robotic government workers without a brain or work ethic.
Just venting.
I mean, I know many of you have your regulars there who are nice to you, but when you use the post office as little as possible, like most of us do, we are treated like garbage by the staff, since they don't know us. I honestly don't know why anyone would be there often when there is email, online bill pay, fax, text messaging, UPS and FedEx and the great UPS store just a block away, where Jeff and his staff will treat you like family.
The dolts at the post office counter are rude and surly, they never want to work or help. None of them. The managers are the worst, they are totally lazy and the whole system is broken. They refuse to speak with you when asked, they hide in the back, hoping you will go away.
Our mail carrier is selfish and incompetent and we did have one named Lisa, who was taken from us. She was the only person in the whole system with brains and compassion. Now she bypasses our neighborhood and we have to deal with robotic government workers without a brain or work ethic.
Just venting.
posted by Tom Falco at 10:40 AM
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19 Comments:
Don't go to the post office much but I have a great mail carrier who goes out of his way to give great personal service. Think you're generalizing a bit too much about people who work hard for a living.
No, I am not generalizing this has been the case every time I visit the post office which is once every six months. Nothing changes, it only gets worse.
Rude counter workers, selfish managers who hide rather than speak to you.
An in-ept mailman who took over our route from the sweetest best mail carrier Lisa.
As I said, if they know you, they are nice, if you ware a stranger to them, they treat you poorly. Have not met one person in the post office building who is polite, professional and cares about their job. And I challenge you to show me one.
Terrible staff in the grove. Go to Coral Way, they are polite and nice to everyone.
staff is awful in the Grove - I avoid it whenever I can. They are always hiding in the back and closing the windows in the front.
I totally disagree. Yes, there are some who are a bit slow, not as polite as they could be, but in general, I find them to be very nice people. I'm there about once a week and have very little to complain about. What's more, I have had NUMEROUS experiences in which the customers have been disgustingly rude to the post office workers. If there is a line (because -duh, it's lunch time) they have berated many an employee. So, it goes both ways. I know there are MANY people for whom I would not go out of my way to be nice to.
BTW, the name calling is a tad infantile.
Grape, we hear ya. We avoid the post office at all costs. In fact, we send almost everything via Fed Ex, just to avoid the hassle of going in there. And FYI: These are the same people that will bringing us health care-can hardly wait.
This country would be in the dark ages if not for the U.S. Postal Service (est. 1792)
BTW anon 2:26 please read on..
"Since its reorganization into an independent organization, the USPS has become self-sufficient and has not received taxpayer-dollars since the early 1980s"
Wait until you get healthcare delivered from the same people.
Also, anon 3:34 USPO is seeking help from congress they operated in the red by $2.8 billion in 2008.
IMHO it is the postal worker union that is contributing to the problem and the lack of individual generated incentive at our esteemed location.
A lot of comparisons to the US becoming communist, socialist or facist. On the contrary: We are quickly becoming Peronist as in Argentina!
what I hate about that Post Office is that the attendants act like they are doing you a FAVOR!!!
Don't like the post office?
don't go there!
Its a Free Country, isn't it?
BYW beck wannabe (anon 5:27) do you know the difference between Communism, Socialism and Fascism.
hard to be all of them at the same time.
A Peronist is a contradiction.
Anon 5:27, actually the post office was breaking even - and even had surpluses - until congress required them to pre-fund retiree healthcare costs. I'm curious to know why the union is to blame? Do non-union government employees act any differently??
Either way, the folks in there have always been that way... and they chopped down those beautiful trees out front! They can hire new employees but they can't bring back 50-year-old oak trees.
I go to the post office a couple times a week at various times to make shipments, and really have no complaints besides the long line (at lunch and at the end of the day). I find the desk employees cordial and helpful, hardly "surly". You get what you give. I also appreciate the new automated postal center for sending shipments. It's quick and easy. They would be well-served to put in another of those machines.
The Grove Post Office is a sore subject with me.
I've lived in the Grove for 7 years and have left EVERY summer for 3-6 months. I always fill out the forms to have my mail forwarded and EVERY summer (thanks to a neighbor who checks my mailbox) I return to a full recycling bin's amount of mail. I find it necessary to call the Grove's Post Office superintendent 2 to 3 times to complain. After defending himself at first, he/she always apologizes and explains it's because we have a temporary carrier. I won't even get into the pieces of mail that never arrived (auto registration, insurance bills, etc.).
In my opinion they are incredibly incompetent!
Richard Sulkes
This is a case of good enough for government work.
The Grove Post Office's reputation is so bad, even Coral Gables has been hearing it. Now THERE you'll get courtesy and respect. If you don't give it, you won't get it and Grove doesn't give it.
I stopped my mailman today, who is new to our neighborhood, but has worked in the Grove for over 20 years. I asked him why he sent my books back when I wasn't home on Saturday to receive the delivery.
He said because that is procedure. If I wanted them, I had to call an 800 number and request redelivery.
I suggested that the decent thing to do, would be to come back the next delivery day and redeliver, knowing that I would want my delivery and it would save me an hour on the phone calling for redelivery.
He just schrugged and drove off.
So much for the mail getting through with snow, sleet and rain. This bastard won't even redeliver in 85 degree sunny weather. He should be ashamed of himself.
I never go to the post office because I order postage and request pick-ups online. However the other day, while on campus, a classmate practically dragged me kicking and screaming into the UM post office. I remember being surprised by watching how nice they were to everyone that they helped (since I sat and waited because I didn't have any business there). Try it out for yourself. There are meters for parking right by the post office.
VERY rarely do I go to the post office; I would much rather see Jeff and Stan at the UPS store and see smiles. However, our mail carrier, Broadway, is an angel and takes care of us as if we were her family. Thankfully there ARE those wonderful people who exist in the system.
1. You are right
2. Sounds like a hissy fit nevertheless
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